Refund Policy
Refund Policy – Damishq
UrazWe are confident you’ll love your Damishq Uraz experience. However, if for any reason you’re not satisfied, we offer a simple and fair return policy:
Refund Eligibility
You may request a refund within 7 days of receiving your order.
Refunds are only valid for products that have not been opened or used.
Items must be returned in their original, unopened packaging.
How to Request a Refund
Please contact our customer service team at sales@damishquraz.com with your order number and reason for return. We’ll guide you through the process.
Shipping Costs
Return shipping costs are the responsibility of the customer.
If the item is faulty or incorrect, we will cover the return shipping.
Free Shipping Offer
Enjoy free shipping on all orders of RM 40 or more. Orders below this threshold may incur standard delivery charges, calculated at checkout.
Final Note
We reserve the right to reject refund claims that do not meet the conditions above. Our goal is to ensure your complete satisfaction, so please reach out — we’re here to help.