Information

Privacy Policy

At DAMISHQURAZ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect

• Personal details (name, email, address, phone number) when you place an order.
• Payment details (securely processed by third-party payment providers).
• Browsing data collected through cookies to enhance your shopping experience.

2. How We Use Your Information

• To process and fulfill your orders.
• To improve our website and customer service.
• To send promotional emails (if you opt-in).

3. Information Protection

We implement security measures to ensure your data is safe and never shared with third parties except for order processing.

4. Your Rights

You can request to review, update, or delete your personal data at any time.

For questions regarding our privacy policy, contact us at sales@damishquraz.com.

Terms of Use

Welcome to DAMISHQURAZ! By accessing and using our website, you agree to the following terms:

1. General Terms

• By using our website, you confirm that you are at least 18 years old.
• We reserve the right to update or modify these terms at any time.

2. Use of Website

• You agree to use this website for lawful purposes only.
• Unauthorized use, including hacking or data scraping, is strictly prohibited.

3. Product Information

• We strive to provide accurate product descriptions but do not guarantee that all information is error-free.

4. Pricing & Payments

• Prices are subject to change without prior notice.
• All payments are securely processed.

5. Limitation of Liability

DAMISHQURAZ is not responsible for any indirect damages resulting from the use of our products or website.

For inquiries, please contact us at sales@damishquraz.com.

Refund & Returns Policy

We want you to be satisfied with your purchase. Please review our return and refund policy below.

1. Returns Eligibility

• Items must be returned within 7 days of purchase.
• Products must be unused, in their original packaging, and in resellable condition.
• Opened or used incense products cannot be returned due to hygiene reasons.

2. Refund Process

• Once we receive your return, we will inspect it and notify you of approval or rejection.
• Approved refunds will be processed within 7-10 business days.

3. Exchange Policy

• Exchanges are only available for defective or damaged products.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective.

For assistance, contact us at sales@damishquraz.com.